{"id":35441,"date":"2021-09-22T10:24:47","date_gmt":"2021-09-22T08:24:47","guid":{"rendered":"https:\/\/www.eticasgr.com\/etica-sgr\/about-us\/banca-etica-group\/netiquette"},"modified":"2021-09-27T16:21:14","modified_gmt":"2021-09-27T14:21:14","slug":"netiquette","status":"publish","type":"page","link":"https:\/\/www.eticasgr.com\/en\/etica-sgr\/about-us\/banca-etica-group\/netiquette","title":{"rendered":"Netiquette Banca Etica Group"},"content":{"rendered":"<h3><b>What is Netiquette<\/b><\/h3>\n<p>Netiquette is a portmanteau of network and etiquette. It is a set of rules that we have given ourselves for communicating on social media in the best way possible.<\/p>\n<h3><b>About us<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Banca Etica network is comprised of <\/span><a href=\"https:\/\/www.bancaetica.it\/\"><span style=\"font-weight: 400;\">Banca Etica<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.eticasgr.com\/en\"><span style=\"font-weight: 400;\">Etica Sgr<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.bancaetica.it\/cresud\"><span style=\"font-weight: 400;\">CreSud<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/finanzaetica.info\/\"><span style=\"font-weight: 400;\">Fondazione Finanza Etica<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.fiarebancaetica.coop\/\"><span style=\"font-weight: 400;\">Fiare Banca Etica<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/finanzaseticas.net\/\"><span style=\"font-weight: 400;\">Fundaci\u00f3n Finanzas \u00c9ticas<\/span><\/a><span style=\"font-weight: 400;\">, and it proposes financial services as well as promotes cultural, environmental and humanitarian issues in order to disseminate the principles of Ethical Finance<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>Etica is an <strong>asset management company<\/strong>\u00a0(SGR) that exclusively\u00a0offers\u00a0<strong>sustainable and responsible mutual funds<\/strong>\u00a0designed to \u201c<em>represent the values of ethical finance in financial markets and focus the attention of the public on socially responsible investment and corporate social responsibility<\/em>\u201d.<\/p>\n<h3><b>Core values<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The different Banca Etica Network companies are on social media so that they can communicate our values to you, values such as:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"><strong>Commitment and participation<\/strong> &#8211; We believe that finance is everyone\u2019s business.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>Enthusiasm and belonging<\/strong> &#8211; We want to change the world, and we take action to do so.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>Transparency, seriousness and practicality<\/strong> &#8211; We don\u2019t keep secrets about our investors or our investments.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>Communication and dialogue<\/strong> &#8211; We want to hear what you have to say.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>Efficiency and people first<\/strong> &#8211; For a positive and engaging experience.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>Gender equality and simplicity<\/strong> &#8211; We respect all differences, including gender, and we speak to everyone as frankly as possible.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>Engagement and strength in unity<\/strong> &#8211; We go beyond surface issues to give more power to the change we want to see.<\/span><\/li>\n<\/ul>\n<h3><b>What do we talk about on our social media?<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">our businesses, opinions, events, news<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">stories and projects connected to the world of <a href=\"https:\/\/www.eticasgr.com\/en\/etica-sgr\/about-us\/banca-etica-group\">Banca Etica Group<\/a><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">news on ethical finance<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">useful information for using our products and services<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">promotional messages\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">help and assistance with any problems<\/span><\/li>\n<\/ul>\n<h3><b>Our language<\/b><\/h3>\n<p><b>We use the first person plural. <\/b><span style=\"font-weight: 400;\">When we talk about Banca Etica Group companies, we use &#8220;we&#8221; because we are talking about everyone who is part of the project, no matter what their role is: women and men who are administrators, employees, partners, customers, suppliers.\u00a0<\/span><\/p>\n<p><b>We\u2019re informal when we talk to people, so that we can be direct. <\/b><span style=\"font-weight: 400;\">Our conversations are informal so that we can create a relationship on equal footing. We issue clear and direct invitations, to allow anyone who comes to us to understand simply and immediately how to commit themselves to ethical finance and what answers ethical finance can offer to the needs of each and every person.<\/span><\/p>\n<p><b>Professionalism when using technical language<\/b> <span style=\"font-weight: 400;\">We are a banking group, and we cannot be casual when it comes to discussing the technical aspects of a product or service. To make ourselves immediately understandable, we use data and examples.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Communication from Banca Etica Groups is <\/span><b>inclusive and respectful of differences<\/b><span style=\"font-weight: 400;\">, including gender.\u00a0<\/span><\/p>\n<h3><b>Response times<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">All Banca Etica Group communication channels are moderated Monday to Friday, from 9:00 a.m. to 5:30 p.m. Response times vary based on the type of request. We will go above and beyond to respond to requests with passion and dedication and as quickly as possible. <\/span><\/p>\n<h3><b>Community rules<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Everyone has the right to post and express their opinion, as long as they do so respectfully and without insulting other people.\u00a0Civil discourse is always preferred, even if we have different opinions.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We ask that you avoid the systematic and continuous use of capital letters. On the web, this is equivalent to shouting, a form of communication not appreciated, not even in the real world.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep personal information private. It is important to keep your bank account details, credentials and addresses private.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Aggression is the enemy of effective and constructive communication.<\/span><b>\u00a0<\/b><\/li>\n<\/ul>\n<p><b>We reserve the right to moderate content, including<\/b><span style=\"font-weight: 400;\">:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comments which are contrary to the principles of ethical finance.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Content which contains insults, profanity, threats or attitudes that harm personal dignity and the principles of freedom and equality.\u00a0Content which is discriminatory and\/or offensive towards other people, companies, organisations, associations or those who manage and moderate the social media pages. Insults are never constructive discourse.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">News and theories which are not verified and passed off as true or off topic comments;\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provocative, irritating or simply nonsense content with the sole aim of disrupting communication and trolling.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Content which contains confidential data<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Repeated posts and marketing spam.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Posts which violate copyright.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Moderators reserve the right to block anyone who repeatedly breaks these rules in order to prevent counterproductive posts.\u00a0<\/span><\/p>\n<h3><b>Happy posting!<\/b><\/h3>\n<h3><b>Privacy<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The processing of personal data complies with the policies in use on the social media platforms used. Sensitive data posted in public comments on social media channels will be deleted. Data shared by people through private messages will be processed in compliance with Italian privacy laws.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For more information on Privacy and the Cookie Policy <a href=\"https:\/\/www.eticasgr.com\/en\/privacy-and-cookie-policy\">see the company web pages<\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is Netiquette Netiquette is a portmanteau of network and etiquette. It is a set of rules that we have given ourselves for communicating on social media in the best way possible. About us The Banca Etica network is comprised of Banca Etica, Etica Sgr, CreSud, Fondazione Finanza Etica, Fiare Banca Etica and Fundaci\u00f3n Finanzas [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":25786,"parent":18259,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yst_prominent_words":[5362,10825,26394,26401,2961,1050,10872,10836,26396,10835,10827,26410,26392,10834,10826,10823,26409,26402,26393,26403],"class_list":["post-35441","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.eticasgr.com\/en\/wp-json\/wp\/v2\/pages\/35441"}],"collection":[{"href":"https:\/\/www.eticasgr.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.eticasgr.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.eticasgr.com\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eticasgr.com\/en\/wp-json\/wp\/v2\/comments?post=35441"}],"version-history":[{"count":1,"href":"https:\/\/www.eticasgr.com\/en\/wp-json\/wp\/v2\/pages\/35441\/revisions"}],"predecessor-version":[{"id":35443,"href":"https:\/\/www.eticasgr.com\/en\/wp-json\/wp\/v2\/pages\/35441\/revisions\/35443"}],"up":[{"embeddable":true,"href":"https:\/\/www.eticasgr.com\/en\/wp-json\/wp\/v2\/pages\/18259"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.eticasgr.com\/en\/wp-json\/wp\/v2\/media\/25786"}],"wp:attachment":[{"href":"https:\/\/www.eticasgr.com\/en\/wp-json\/wp\/v2\/media?parent=35441"}],"wp:term":[{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.eticasgr.com\/en\/wp-json\/wp\/v2\/yst_prominent_words?post=35441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}